Have you ever flown with Iberia? How to know if you have been affected by the cyber attack
As indicated by a spokesperson for the airline, Iberia has reported to the Central Operational Unit of the Civil Guard (UCO), the Data Protection Agency and the National Cybersecurity Institute (INCIBE) that it has been the victim of a cyber attack in one of your data stores. Specifically, in a communication repository hosted and managed by a third party.
The airline has commented that the information contained in this exchange system is “limited and not operational”, but Yes, some customer data has been obtained such as names, surnames, email addresses and, to a lesser extent, telephone numbers, Iberia Club membership numbers and reservation codes. Iberia has emphasized that cybercriminals have not been able to obtain “no complete information on payment methods or access codes”
How do you know if you have been affected by the cyber attack?
The airline quickly activated mechanisms to safeguard the security of the entrusted data. Among these measures, there is a double factor, so that only clients can manage their reservations and state that they are monitoring all of their systems for any suspicious activity.
Iberia has also already notified customers affected by the incident (especially those who have Iberia or Iberia Club) via email, and Please be alert to messages that claim to come from Iberia with messages such as “update your account”, “reservation code”, etc., as there may be phishing attempts.
Since some reservation codes might have been leaked, It is recommended to review future flightsmaking sure there are no strange changes, cancellations, or reservations that do not compete. In case of suspicion or anomaly, Iberia has activated a toll-free telephone number (900111500) for your clients to communicate.
What can you do to protect yourself in these cases?
To stay safe after a cyber attack, avoid clicking on suspicious links and always check who is writing to you before opening a message. Change your passwords regularly and activate any safety measure additional that Iberia offers, such as two-step verification.
If you are an Iberia Club member, check your account frequently to make sure there are no strange movements, changes in your points balance or activity that you have not done. These actions significantly reduce the risk of someone accessing or manipulating your data.
